Privacy Policy

78kbd operates at https://78kbd.ws and serves players in Bangladesh. This Privacy Policy sets out exactly what personal data we collect when you use the platform, why we collect it, and how we keep it safe. Reading it takes about five minutes and puts you in full control of your information.

By creating a 78kbd account or continuing to use the site, you confirm that you have read and accepted this policy. If you disagree with any part of it, please stop using the site and contact us at [email protected] to close your account.

We collect data in three situations: when you register, when you play or transact, and automatically via your browser or device. The table below covers every category.

We do not collect sensitive data such as religious beliefs, political opinions, or health records. We also do not store full payment card numbers — 78kbd uses third-party payment processors who handle card security under their own compliance frameworks.

Every use of your data serves a clear, specific purpose. We do not use your information for any purpose not listed here.

Running your account

We need your contact and identity details to create your 78kbd account, authenticate your logins, process deposits via bKash or Nagad, and pay out withdrawals. Without this data, we simply cannot offer you a service.

Fraud prevention and security

Device data and transaction patterns let us detect suspicious activity — such as multiple accounts from one device or unusual withdrawal spikes. This protects both you and the integrity of the platform.

Responsible gaming

Gaming activity data helps us identify players who may be showing signs of problem gambling. If our systems flag a concern, our 24/7 support team may reach out with self-exclusion or limit-setting options.

Legal compliance

KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations require us to verify identities and keep records of financial transactions for a defined period. We cannot waive this requirement for any player.

Service improvement

Aggregated, anonymised gameplay statistics help us understand which game providers — like Ezugi, Playtech, Habanero, and CQ9 — perform best so we can improve the lobby for all players.

Promotions and bonuses

If you opt in to marketing, we use your email or phone number to send you relevant bonus offers. You can opt out at any time from your account settings or by emailing [email protected].

78kbd does not sell, rent, or trade your personal data. We share it only in these specific circumstances:

• Payment processors: bKash, Nagad, Rocket, and Bank Transfer partners receive only the data required to complete your transaction.
• Game providers: Providers such as Playtech or Red Tiger receive a player session token — not your name or contact details — to deliver game content.
• Identity verification services: KYC document scans may be processed by a third-party identity verification provider under a strict data-processing agreement.
• Legal authorities: We will disclose data to law enforcement or regulators when required by a valid legal request, court order, or applicable law.
• Business transfers: If 78kbd is acquired or merged, player data may transfer to the new entity under the same privacy protections as this policy.

All third parties we work with are contractually required to handle your data securely and to use it only for the stated purpose.

78kbd uses cookies and similar technologies (local storage, session tokens) to keep you logged in, remember your language and game preferences, and analyse traffic. We use three types:

• Strictly necessary: Session authentication cookies. These cannot be disabled without breaking your account access.
• Performance: Anonymous analytics that count page visits and measure load times. They carry no personally identifying data.
• Preference: Cookies that remember your last game filter or chosen currency display. These are optional.

You can manage or delete cookies through your browser settings at any time. Most modern Android browsers — used by the majority of our Bangladesh players — include a clear cookies option under Site Settings. Disabling performance or preference cookies will not affect gameplay.

Retention periods depend on the type of data and the reason we hold it:

• Account and identity data: Kept for the lifetime of your account plus five years after closure, to meet anti-money-laundering record-keeping obligations.
• Transaction records: Kept for seven years in line with financial compliance requirements. This includes all bKash, Nagad, Rocket, and Bank Transfer records.
• Gaming activity logs: Kept for three years from the date of the session. Aggregated statistical data may be kept indefinitely in anonymised form.
• Support communications: Live chat and email records are kept for two years to help us resolve any disputes or repeat queries.
• Marketing consent records: Kept until you withdraw consent, then deleted within 30 days.

When a retention period expires, data is securely deleted or irreversibly anonymised — it cannot be recovered or re-identified.

78kbd uses industry-standard protections to guard your data at rest and in transit:

• All connections to 78kbd.ws are encrypted using TLS. The padlock in your browser confirms this.
• Passwords are stored as salted hashes — we cannot see your actual password, and neither can our staff.
• Financial transaction data is processed over encrypted channels with our payment partners.
• Internal access to player data is restricted to staff who need it for their specific role, and every access is logged.
• We run regular vulnerability assessments and apply security patches promptly.

No system is completely immune to attack. If a data breach occurs that affects your rights, 78kbd will notify you as soon as is practical and will inform the relevant authorities where legally required.

You have meaningful control over your personal data. Here is what you can request at any time by emailing [email protected]:

• Access: Request a copy of all personal data we hold about you. We will provide this within 30 days.
• Correction: If any detail is wrong — a misspelled name or an outdated phone number — we will correct it promptly upon verification.
• Deletion: Ask us to delete your data. We will honour this where we have no legal obligation to keep it. Note that transaction records must be retained per financial regulations even after account closure.
• Restriction: Ask us to pause processing your data while a dispute is being resolved.
• Portability: Request your gaming activity and transaction data in a machine-readable format (CSV or JSON).
• Withdraw marketing consent: Opt out of promotional messages at any time. This does not affect your account or access to bonuses you have already claimed.

We aim to respond to all data rights requests within 30 days. For complex requests, we may need up to 60 days — we will always let you know if that is the case.

78kbd is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. During KYC verification, we check identity documents to confirm age. If we discover that a minor has registered an account, we will close it immediately, reverse any transactions where possible, and delete the associated personal data.

If you believe a minor has accessed 78kbd using your payment method or device, contact us at [email protected] straight away. We take this seriously and will act fast.

78kbd may update this Privacy Policy when our practices change, when new legal requirements apply, or when we add new features (such as new payment methods or game types). When we make a significant change, we will notify you by email or by a notice when you next log in. The "Last updated" date at the top of this page reflects the most recent revision.

Continuing to use 78kbd after an update is posted means you accept the revised policy. If you do not agree with a change, you can close your account by contacting our support team.

For any question about this Privacy Policy, a data rights request, or a concern about how 78kbd has handled your information, reach our team through either of these channels: